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Frequently Asked Questions

Answers to our most commonly asked questions
www.stetson.com/pages/frequently-asked-questions

For Press inquiries, please direct all inquiries via email: PRinquiries@Stetson.com

Have a question about a hat that was purchased from a retail store?

Please direct all inquiries via email to: custserv@hat-co.com

Warranty Inquiries

For warranty inquiries, please find the product category with the phone number to contact:
Boots: (303) 571-2296
Western, Fedora, and Straw Hats: 1-(800)-325-2662

For any other questions regarding our other Stetson merchandise or products, please find the product category with the email address to direct your inquiry to:

Online Store Purchase Inquiries


-Online Store Support
-Product Inquiries
-Order Inquiries
-Return Inquiries

Monday through Friday, 8am to 5pm PST

714-923-0261 local
855-655-8979 US toll free
help@stetson.com

You may also submit an email by clicking on the "HELP" tab located at the bottom right of each page.

 

Wholesale

For Wholesale Inquiries, please find the location of your store and product category.

North America

South America

Europe

Asia

Asia/New Zealand

Africa

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