Frequently Asked Questions
Answers to our most commonly asked questions
For Press inquiries, please direct all inquiries via email: PRinquiries@Stetson.com
Have a question about a hat that was purchased from a retail store?
Please direct all inquiries via email to: firstname.lastname@example.org
For warranty inquiries, please find the product category with the phone number to contact:
Boots: (303) 571-2296
Western, Fedora, and Straw Hats: 1-(800)-325-2662
For any other questions regarding our other Stetson merchandise or products, please find the product category with the email address to direct your inquiry to:
Online Store Purchase Inquiries
-Online Store Support
Monday through Friday, 8am to 5pm PST
855-655-8979 US toll free
You may also submit an email by clicking on the "HELP" tab located at the bottom right of each page.